1. Agreement to terms
Welcome to Zora. By accessing tryzora.com, creating an account, or purchasing products from us, you agree to these Terms of Service. If you do not agree, please do not use the site or purchase our products.
2. Products and wellness disclaimer
Zora products are intended for general wellness, recovery, relaxation, and everyday comfort. They are consumer wellness products, not medical devices, and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional for medical advice. Individual results vary.
3. Eligibility
You must be able to form a binding contract to place an order. By using the site you represent that the information you provide is accurate and that you will keep your account credentials secure if you create an account.
4. Orders, pricing, and payment
Placing an order constitutes an offer to purchase. We may accept, refuse, or cancel orders for reasons including pricing errors, suspected fraud, payment issues, or stock limitations. Prices, promotions, and availability may change without notice. Payment is processed through Shopify and our payment providers.
5. Shipping, returns, and guarantees
Shipping, returns, and refunds are governed by our Shipping policy, Refund policy, and Our Guarantee pages, which are incorporated into these Terms.
6. Professional portal
Access to provider pricing or professional tools may require a valid professional code and is limited to authorized users. Misuse of professional codes or discounts may result in order cancellation and loss of portal access.
7. Intellectual property
Site content, trademarks, branding, product designs, and related materials are owned by Zora or our licensors. You may not copy, modify, distribute, or exploit them without prior written permission, except for personal, non-commercial use of publicly available pages.
8. Acceptable use
You agree not to misuse the site, attempt unauthorized access, interfere with security or performance, scrape content in a way that harms the service, or use the site for unlawful purposes.
9. Disclaimer of warranties
To the fullest extent permitted by law, the site and products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
To the fullest extent permitted by law, Zora and its officers, employees, and partners are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the site or products. Our total liability for any claim related to the site or a purchase is limited to the amount you paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Zora from claims arising out of your misuse of the site, violation of these Terms, or infringement of any rights of another person.
12. Governing law
These Terms are governed by the laws of the United States and the state in which Zora principally operates, without regard to conflict-of-law principles, except where prohibited by local consumer protection law.
13. Changes
We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use of the site after changes constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms: support@tryzora.com · Contact page
Also see our Privacy policy.