Frequently Asked Questions
FAQ Categories
Comfort, relaxation, and everyday wellness — here’s how Zora works, how to wear it, and what to expect.
Zora is a consumer wellness product designed to support recovery, relaxation and everyday comfort. It is not intended to diagnose, treat, cure, or prevent any disease.
Product & technology
How Zora works and what to expect from PEMF
Zora Slides contain a built-in PEMF (Pulsed Electromagnetic Field) technology throughout the entire insole. Once activated, it creates a gentle electromagnetic field designed to promote recovery and relaxation and support your body’s natural recovery response — technology inspired by decades of published research, now wearable and effortless.
No — PEMF technology operates below the sensory threshold, so you won’t feel a vibration or pulse. Many people notice greater everyday comfort within the first few hours of wear, even without feeling the signal directly.
Using & charging
Power, battery life, care, and when to wear
Each slide has a discreet power button on the heel — press once to activate, and a small indicator light confirms it’s working. Each pair lasts approximately 3–5 sixty-minute sessions on a full charge. There is only one cable — a magnetic USB cable with two leads so you can charge both slides at once. A full charge takes about 60–90 minutes.
Zora Slides are sweatproof, with anti-odor EVA foam, ideal for post-activity recovery, outdoor use, or daily wear. Getting the slide technology wet may damage the technology and void the warranty. Avoid submerging the slides or getting water into the charging port.
Zora is designed for quiet, stationary periods — unwinding after daily activities, desk time, or post-activity recovery. The focus is comfort, cushioning, and a relaxing wellness experience.
Sizing & fit
Unisex size ranges and fit tips
Zora Slides are unisex, available in four size ranges — Small (Men’s 7–8 / Women’s 6–7), Medium (Men’s 8.5–10 / Women’s 7.5–9), Large (Men’s 10.5–12 / Women’s 9–10), and X-Large (Men’s 12–14 / Women’s 11.5–13). If you’re between sizes, we recommend sizing up.
Guarantee & support
Returns, refunds, and ongoing help
Getting the slide technology wet may damage the technology and void the warranty. The slides are sweatproof for everyday wear, but do not submerge them or expose the charging port to water.
We stand behind Zora. If you’re not satisfied within 30 days, contact us for a full refund — no questions asked. We also provide lifetime support for troubleshooting and replacement parts.
Still can’t find your answer?
Our team is here to help
Email support or browse the science page — we’re happy to help you decide if Zora is right for your routine.