Our guarantee
Try Zora risk-free for 30 days.
We stand behind every pair. If you’re not satisfied with comfort, fit, or everyday wear — we’ll refund the cost of the slides.
- 100% risk-free
- Full shoe refund
- Email to return
Guarantee pillars
How it works
A simple 30-day home trial.
Wear them around the house, at your desk, or during quiet recovery time. If they’re not right for you, starting a return is straightforward.
-
Wear them for 30 days
Use Zora in your normal quiet routines — desk time, evenings, or post-activity recovery.
-
Decide with confidence
If comfort, fit, or everyday wear isn’t what you expected, you’re covered.
-
Email to start a return
Write support@tryzora.com within 30 days of delivery and we’ll send simple instructions.
What’s covered
If you’re not satisfied, we’ll refund the original cost of the slides to your payment method.
- Full purchase price of the slides
- No restocking fees
- Refund after returned pair is received and approved
Easy returns
Email our team within 30 days of delivery. You’ll get return instructions — return shipping is the customer’s responsibility.
- support@tryzora.com
- Return shipping paid by you
- Slides should be clean and undamaged to qualify
Ongoing support
Questions about charging, fit, or care? We’re here after checkout, too.
- Lifetime troubleshooting help
- Guidance on everyday use
- Replacement parts support when available
Ready when you are.
Shop with confidence — or email support anytime with questions about returns and fit.
Zora is a consumer wellness product designed to support recovery, relaxation and everyday comfort. It is not intended to diagnose, treat, cure, or prevent any disease.